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Residential Life

Reporting concerns about bullying, harassment, or abuse

By Adrian 08 Feb 2021

The University of London has an ongoing commitment to provide residents in our Intercollegiate Halls with a safe place to be heard, as well as offering  support and advice. A wide range of support measures are in place – including Wardens and Resident Advisors. In addition, details of specific support services at the University’s Member Institutions can be found here:

Should you wish to speak with somebody within the department’s senior team directly, please do not hesitate to contact us at and we will arrange an appointment with you.

The University is committed to ensuring that the intercollegiate halls remain a safe home for all our residents during their time here, and we look forward to speaking to anyone who can help us to continue with that unreserved commitment. 

We do not tolerate bullying, harassment, or verbal / physical abuse of our students, staff, or visitors.

Dealing with concerns

We will take you seriously

If you tell us about abuse, bullying, discrimination, or harassment – including sexual assault – we will take you seriously and offer a private, confidential space in which to report your concerns. We will help you to find the right professional help (if this is relevant) and support you to make decisions about what to do next. This might include making a formal complaint about someone else within the Intercollegiate Halls, or it might involve making a report to the police. 

We will believe you

We will believe you when you tell us what your experience has been. If you say that you experienced something in a certain way, then that is how you experienced it.

Believing you means we can support you. It might not always mean that we can take direct action against others involved. Taking direct action normally requires evidence at least to prove on the balance of probabilities that something happened, and that that something was in breach of University rules or regulations. Being unable to prove something to this standard does not mean that nothing happened, and it does not mean that we do not believe you.

We will respect your autonomy and privacy

If you speak with a Resident Advisor, they will need to discuss your concerns with the Warden for advice. 

We will respect your autonomy and confidentiality. We will only share your information or take further action with your explicit consent, unless there is a clear and immediate risk to the safety of others which means we must act to protect them.

We will take action where possible

If your concerns include allegations of misconduct about someone else in the University community, we may recommend action under the relevant student or staff disciplinary procedure. As above, we would normally only do this with your consent.

Anyone who is accused of misconduct should have the right to know exactly what they are alleged to have done, which means that we usually cannot conduct a disciplinary procedure whilst maintaining anonymity for the complainant or witnesses. We understand it may feel difficult to know that your identity would be revealed in a misconduct procedure; we will support you throughout the process if you decide to pursue a formal complaint.

Anonymous reporting

We do offer anonymous reporting of incidents of abuse, bullying, discrimination, or harassment here: This is a secure form that does not require any personal identifying information.

As mentioned above, however, anonymous reports may limit the range of possible actions we can take in response. We can use anonymous reports to monitor for any patterns of incidents, understand how prevalent different kinds of incident are, and in some cases respond with general measures such as reviewing security provision, educational campaigns, or staff training.

Adrian profile picture

Adrian is a medical doctor, the Student Health & Wellbeing Manager at the University of London and the Warden of Connaught Hall, where he has lived for more than 25 years.
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