Support & Wellbeing
Student IT Support
You arrive at Uni armed with everything you need to ace your course, but sometimes even the most tech savvy students can be stumped! The University website has a student page dedicated to getting you back to work! They can help with University and privately owned technology, Ucards, online learning, printing and much more.
Check out their website here - IT help and support | IT Services | Student hub (sheffield.ac.uk)
(You'll need to log in to access this information)
Range of IT Services;
Online chat
Start a chat with a member of our IT Service Desk team. We can remotely access your computer to fix a tricky issue.
Monday to Friday (9am-4pm)
Phone
If you've got an urgent IT problem, call +44 114 222 1111 to speak to a member of our IT Service Desk team.
Monday to Friday (8am-5pm)
TechBar
Get help with connecting your device, installing software, MFA, printing and much more. Drop in at the TechBar.
Information Commons, level 1
Monday to Friday (10am-4pm)
Computing Centre
Get support with UCards, computer accounts, MFA tokens and more. Come to the Computing Centre.
8-20 Hounsfield Road
Monday to Friday (9.30am-4.30pm)
Check the latest University IT Support Status here - IT Service Status Page (sheffield.ac.uk)
echorley I'm Emma Chorley, the Marketing and Communications Executive for accommodation services at UoS.
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