IT welcome guides

Once you arrive at Queen Mary you'll use a number of IT services, whether it's for virtual learning or coursework, the Library will become your best friend during deadlines.

We've put together some information around these IT applications you'll use and how to get started, plus if you need any more support we'll put the contact details at the bottom.

Your university email

To sign in to your email address you will need your Queen Mary username (this will be a combination of two letters and five numbers e.g ab20123) and password.
To check your email online visit mail.qmul.ac.uk 

• Your email address will be initials.surname@facultyyear.qmul.ac.uk e.g r.begum@se20.qmul.ac.uk
• You log in with your username@qmul.ac.uk e.g ab20123@qmul.ac.uk (this is your IT account)
• Set your password as soon as possible here - there are short video guides online on how to rest it

For instructions on how to access Queen Mary email from your own device click here.

WiFi on campus

To access WiFi on campus we use eduroam. Android users must first install the eduroam CAT app in the PlayStore.

• All users go to Eduroam website and click 'Click here to download your eduroam installer'.
• Choose Queen Mary University of London from the institution list.
• Click on the installer and follow the on-screen prompts.
• When prompted enter your username@qmul.ac.uk e.g ab20123@qmul.ac.uk

Please see our quick guides for Windows, Android and IOS devices here.
Head to its.qmul.ac.uk/wifi for more detailed instructions.

Virtual learning environment 

A number of learning technologies are used across Queen Mary, which include

• QMplus - Virtual learning environment
• Q-Review - Lecture capture
• QMplus Hub - E-portfolio system
• Blackboard Collaborate - Virtual seminar platform
• MS Teams - Microsoft own virtual meeting/ seminar platforms
• Turnitin - Plagiarism detection service

Find a range of guidance material on their help and support page.

Microsoft Office 365

As a student of Queen Mary, you can download the Microsoft Office Suite for free on up to five personal devices both PC and Mac OS X.

Office 365 includes the latest versions of Microsoft Word, Excel, Powerpoint, OneNote, Access, Publisher, Outlook and One Drive for Business.
For instructions on how to download Microsoft 365 for free watch this video

Printing and photocopying on campus

These facilities are in all Library buildings and Student PC labs.

Print credit is topped up using your QM iPay account - you can check your balance here.
Print wirelessly from eprint or from the student PCs.
Once you send your your documents to print you can pick them up at any student printer within 24 hours.