Student Apartments FAQs

As the accommodation is let all year round it is not always possible to show prospective residents a typical room. During certain times we can take people round the common areas so contact the Student Apartments’ office on 0141 330 6182 to arrange a suitable time.

Rooms can also be viewed on our Flickr album and in our 360° image gallery.

Key collection for Student Apartments generally takes place at the main site office at 89 Gibson Street. Out of hours, keys are usually held at the main University Gatehouse on University Avenue. 

You will find full details on where to collect your keys in the Arrival Information page on the Accommodation Services website. 

Please also look out for our pre arrival email on the lead up to your arrival which will advise of the check in process.

No, there is only metered parking around the Hillhead area and permits for street parking are expensive.

Everything that is needed for independent living! This includes; crockery, cutlery, cooking utensils, saucepans, towels. Check out our What to Bring to Uni guide for more info.

If you would like to pre-order some of these items before you come to Student Apartments we have teamed up with UniKitOut to help you order all your bedroom, bathroom and kitchen essentials and have them waiting for you when you arrive. Just head to www.unikitout.com, select your items and remember to enter the discount code GLASGOW10! when making your purchase to get 10% off your order.

Yes, but it must be fitted with a correctly rated fuse, correctly wired plug and a cable in good order. Students must obtain their own TV license. See www.tvlicensing.co.uk for more details.

You'll find a Google map for Student Apartments in the Arrival Information page on the Accommodation Services website.

Student Apartments is only around 20-minutes on foot from the city centre.

For more information of Getting around Glasgow be sure to check out our UofGLiving guide.

Yes, Barclay Medical Practice is located in the Fraser Building on campus and other practices are located within a short walk of Student Apartments.

We can supply further information on your arrival in our accommodation and you'll be able to find out more in our guide to registering with a GP.

During the week from 6.30pm a Residence Life Assistant will be on-duty and available to assist with any problems during the evening. They are also available during the day on weekends.

Yes, there are laundry facilities available at 79 Great George Street and 8 Southpark Terrace.

For more information on our on-site laundry please see our Let's Do Laundry Guide.

You will receive your full room and address details upon checking in.

Upon arrival, you must complete your room inventory (which will be sent to your email address).

There will be two flat and room inspections carried out during your stay and you will be provided with further information after you have arrived.

Yes, Wi-Fi is available in Student Apartments and all flats within the residence through Optify. Details on how to set up your internet will be provided on check in.

Any issues with the internet should be raised with Optify directly. You can report your issues directly to Optify, 24 hours a day 7 days a week, by contacting; 

• Phone: 0333 308 0090
• Email: care@optifyyourworld.com

No, your contract includes holiday periods, you do not have to remove your belongings.

Yes, outside of arrivals weekend and Freshers Week, you are able to invite a friend to stay overnight in your bedroom for a maximum of three nights, per calendar month, free of charge. 

Please refer to the Accommodation Services Overnight Guest policy and procedure for more info. 

Please note that overnight guests are not permitted during Freshers' Week and Arrivals Weekend.

University of Glasgow has arranged contents insurance cover for you with Endsleigh, the number 1 student insurance provider.

Input your policy number HH1357 at www.endsleigh.co.uk to check your policy details. Here you will find more information on how to check what is covered, some key exclusions and limitations, how to check your policy excess, how to extend and personalise your cover and most importantly, how to make a claim.

Room Transfer forms will be available from 9am on the Monday of Freshers Week. The transfer form will be available on your accommodation account, this is the on- line portal you used when creating your application. You will need your user name and password in order to log on. 

If you would like more information on this please contact Accommodation Services directly at accom@glasgow.ac.uk or 0141 330 4743

It may be possible to extend over the summer months, but places are limited. You will be asked to complete a form in third term indicating that you wish to extend. Please note that you may be required to move flat.