Maclay Residences FAQs

If accommodation is available, yes. Please email Accommodation Services at accom@glasgow.ac.uk to register your interest and check availability.

You will be able to collect your keys from the Maclay reception which is located to the left as you enter the site.

Yes, free car parking facilities are available on site, please register your car with reception upon arrival.

Yes, we have secure bike sheds onsite, however, you may wish to arrange additional insurance cover as your residence insurance will only cover Bikes up to a certain amount based on forced entry and only when locked in University designated storage areas. A free bike shed key can be collected from reception.

Yes, you can bring your own TV but you are responsible for arranging and paying your own TV licence. Arial Sockets are only available in the kitchen common area.

Maclay Residences

9 Cooperage Place
Glasgow
G3 8Q

You'll find a Google map for Maclay in the Arrival Information page on the Accommodation Services website

Approximately 20 mins walk (medium walking speed) to the main campus. You'll find more our UofGLiving Walking Guide.

Maclay is around 30 min on foot to the city centre. 

For more information of Getting around Glasgow be sure to check out our UofGLiving guide.

There is a bus stop on Sauchiehall Street approximately 7 mins walk from Maclay Residences where you can travel to the main campus via the city centre (transferring at Buchanan bus station) . One provider of this route is First Bus.

If you are under-22 you may also be eligible for free bus travel.

Yes, a medical practice is located on the Main Campus, other practices are located within a short walk from the residence.

Find out more about registering with a GP .

Maclay Residence is located at the end of a street which has many other student halls of residence located on it and is near the Finnieston area popular with students and young professionals.

The weather in Glasgow is varied and will change season to season. Due to the location of the city the climate is oceanic in nature. Temperatures are mild and we do recommend to bring a raincoat and warm layers for the colder months.

Tel: 0141 339 6272
Email: maclay@glasgow.ac.uk

The office telephone number is 0141 339 6272 and is available 24hrs a day

The Office is usually open from 8 a.m. till 6 p.m. weekdays (4 p.m. on a public holiday if it falls on a term time date).

The Duty Residence Life assistant is in the office from 6 p.m. till 7 p.m. all 7 days. They are also on call throughout the night.

Yes, the laundry at Maclay is located right next to the site office.

For more information on our site laundry please see our Let's Do Laundry Guide.

Mail is delivered directly to the letter box of each flat.  If an item is too big for the letter box and no one is available to collect it in the flat, a card from the delivery company will be left advising you how to collect it.

When you move into the residences you will be provided with your full postal address.  Please be very careful and specific when issuing your address to avoid any confusion/incorrect deliveries.  No reference should be made to 9 Cooperage Place when you provide your address.

Please note reception cannot take delivery of any items either before your arrival or during term time

In Maclay, the Bronze rooms have single beds and the Silver rooms feature ¾ sized beds (fits UK double bedding size).

You will receive your full room and address details upon checking in

Upon arrival, you must complete your room inventory (which will be sent to your email address). 

There will be termly flat and room inspections carried out during your stay, you will be provided with further information on this when you arrive.

Yes, Wi-Fi is available in Maclay and all flats within the residence through Optify. 

Any issues with the internet should be raised with Optify directly. You can report your issues directly to Optify, 24 hours a day 7 days a week, by contacting; 

• Phone: 0333 308 0090
• Email: care@optifyyourworld.com

No, your contract includes holiday periods, you do not have to remove your belongings.

Yes, outside of arrivals weekend and Freshers Week, you are able to invite a friend to stay overnight in your bedroom for a maximum of three nights, per calendar month, free of charge. 

Please refer to the Accommodation Services Overnight Guest policy and procedure for more info.

Please note that overnight guests are not permitted during Freshers' Week and Arrivals Weekend.

You should notify staff as soon as possible and a spare key can be issued via the office with a charge of £20 per key being made for its replacement. For additional security please avoid labelling your key with any specific room details

All repairs must be reported to the office and staff will take appropriate action. In an emergency outside of office hours you should contact the duty Res Life Assistant who will call the relevant member of the maintenance team. This is in an extreme emergency only. If the repair is non-urgent and the office is closed please complete an on-line repair form.

You are responsible for cleaning your own bedroom and keeping all shared areas such as kitchen, toilets and shower clean and tidy throughout the week. Regular checks are carried out to ensure areas are kept clean.

University of Glasgow has arranged contents insurance cover for you with Endsleigh, the number 1 student insurance provider.

Input your policy number HH1357 at www.endsleigh.co.uk to check your policy details. Here you will find more information on how to check what is covered, some key exclusions and limitations, how to check your policy excess, how to extend and personalise your cover and most importantly, how to make a claim.

Room Transfer forms will be available from 9am on the Monday of Freshers Week. The transfer form will be available on your accommodation account, this is the on- line portal you used when creating your application. You will need your user name and password in order to log on. If you would like more information on this please contact accommodation services directly at accom@glasgow.ac.uk or 0141 330 4743

It may be possible to extend over the summer months, but places are limited. You will be asked to complete a form in third term indicating that you wish to extend. Please note that you may be required to move flats

Each kitchen at Maclay is well-equipped with: cooker; fridge-freezer; microwave; kettle; toaster; breakfast bar; and individual shelf space.

No, crockery etc. is not supplied by the University. We do supply an iron, ironing board, vacuum cleaner, brush, shovel, mop and bucket

You have 1 general waste bin and 1 recycling bin in your flat kitchen. These can then be taken to the grey general waste and blue recycling bins which are situated at the front of the residence. Paper, cans, tins and plastic bottles can all be recycled in the blue bins.

Glass recycling is available behind 11 Cooperage Place.

For more on recycling in UofG residences see our UofGLiving guide. 

All of your accommodation fees are paid through your MyCampus account.

The main options for paying your accommodation fees are Direct Debit, Monthly Payment Plan or via a single one-off payment.

Just remember to make arrangements to set up your payment plan immediately to ensure that you are on time for the first instalment that is due in October.

You'll find out more about paying your fees on UofGLiving and on the Accommodation Services website.

Yes, all heating, hot water and electricity, and internet is included in your rent